Basic Download and Installation Support

Please review our list of frequently asked questions for information on any problems you may be experiencing.

If you don't find your answer there, basic download and installation support is available through e-academy.

You can contact e-academy at:

• email: support@e-academy.com
  include your full name, login name and order information

Product Support and Usage

Technical user support is not included with your purchase. Technical user options are outlined below.

Support Resource available on the Web
At www.autodesk.com/support you will find the following information and support options for your Autodesk product:

• Fee-Based Support: Find direct technical support options that you can purchase from Autodesk.
• Knowledge Base: Locate the answers to your technical questions in the support knowledge base.
• Discussion Groups: Exchange technical support information with your peers in our moderated product discussion groups.

• Frequently Asked Questions
• Features and Benefits
• White Papers
• Product Reviews
• And more

Autodesk User Groups
Local Autodesk user groups meet in many places around the world. Autodesk also supports the Autodesk User Group International (AUGI®), a nonprofit, professional association of Autodesk product users. For more information, visit www.augi.com.

Autodesk Software Manuals and Courseware
Autodesk software manuals and courseware are available for many Autodesk products. To purchase manuals or courseware, go to www.autodesk.com/estore.

Autodesk Authorized Training Centers
The ATC network, Autodesk's premier training channel, offers short, industry focused courses for beginning as well as advanced users. To find a training center near you, contact your Autodesk country office or visit www.autodesk.com/atc.